**** Rings - Disgusted

I am writing this review out of frustration, I bought a ring on the 2nd March as my anniversary gift which was on the 3rd March 2018, on the same day i booked my wedding ring in for repairs ( not the issue), I wore the ring for less than 2 hours and I was utterly disgusted and embarrassed the ring changed color, my God I did not purchase this from China town??? Then let me tell you more, I called the store and told the manager what my issue was she advised i need to come in, I was back at the store on 9th March 2018 - The manager said to me that this issue never occurred before and that the product is silver not ****, She polished the ring and it was fine. I wore the ring the next day for an hour as i was in the mall and guess what happened, the ring changed color again, My husband said to me where did I but this trash - My previous ring I have for over 5 years and it is still the same nothing changed, How come this happened with the new ring ?? I was back and forth several times to the store and the manger firstly said I was the issue, then she said my body changed then i'm wearing the ring wrong !! like omg the ring changed color in a space of 2 hours really now, Keep in mind I do not live or work near Vangate Mall and had to travel up and down almost 4 times for a ring that is defective? really not I already have a job and I am not prepared to make American Swiss my free job. On the 6th I collected my repair the manager said the will send my ring to the workshop, yesterday I received a call with a quotation??? Really quotation for what ??? a ring that I already paid for and did not even have it for a month??? are you serious??

I want this matter resolved like yesterday , I am not prepared to spend more money, I was sold ****. I want a refund an exchange or replacement.

I cannot keep going back to Vangate Mall.