MS
Marcello S
1 reviews | Active since Mar 2012
12 Jul 2021, 22:31
Expensive Repairs
I sent my bracelet in for a repair quote, I got feedback today. I'm still trying to figure it out how it is possible to pay R1043 for the tiny ring that attach the clasp to the actual bracelet. That ring is so small I could not even find it where my bracelet fell off my arm.
Needless to say, I rejected the quote!
Helpful (0)
Replies (3)0
Replies (3)
American Swiss's replyOfficial
13 Jul 2021, 09:24Good morning Marcello
Your complaint is noted and will be forwarded to a member of the filed management team to address.
to confirm, the store that you are dealing with is it the Malmesbury store ?
Kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to a member of the filed management team to address.
to confirm, the store that you are dealing with is it the Malmesbury store ?
Kind regards
Jewellery Customer Care
Best regards,
American Swiss's reply13 Jul 2021, 09:24
Official
Good morning Marcello
Your complaint is noted and will be forwarded to a member of the filed management team to address.
to confirm, the store that you are dealing with is it the Malmesbury store ?
Kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to a member of the filed management team to address.
to confirm, the store that you are dealing with is it the Malmesbury store ?
Kind regards
Jewellery Customer Care
Best regards,
MS
Marcello S's updateReviewer Update
13 Jul 2021, 09:31Good day
Yes, it was from Malmesbury store.
Yes, it was from Malmesbury store.
MS
Marcello S's update13 Jul 2021, 09:31
Reviewer Update
Good day
Yes, it was from Malmesbury store.
Yes, it was from Malmesbury store.
American Swiss's replyOfficial
13 Jul 2021, 09:34HI Marcello
Thank you for your response.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Thank you for your response.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Best regards,
American Swiss's reply13 Jul 2021, 09:34
Official
HI Marcello
Thank you for your response.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Thank you for your response.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Best regards,