NS
Nadine S

1 reviews | Active since Jul 2011

06 Mar 2019, 12:46

Excellent Assistance

Hi there,

This message especially goes out to Aiden from American Swiss, Tygervalley Cape Town.

Thank you for assisting me so promptly last week with the quotation of getting my husbands ring repaired.

I waited for nearly a week and a half for a quotation after I was told it will only take about 5 days. I called in the day before I spoke to Aiden whereby a young lady told me she will get back to me relating to the quotation of the ring and she did not. I then called in the following day again and I came across Aiden who was very willing to assist with the help I needed.

Aiden, I would just like to thank you for your excellent service and that we collected the ring on Sunday. You are a STAR!

0
Replies (1)
American Swiss
American Swiss's reply06 Mar 2019, 13:13
Official
Good afternoon Nadine

We welcome feedback from our Customers, even more so when the feedback is positive.

We will be sure to forward your message to the field management team, and more importantly to Aiden at the Tygervalley the store. 

Thank you for taking the time to post your message.


Kind regards


Jewellery Customer Care