1 reviews | Active since Jan 2016
Enough is Enough
My hubby and I went 2buy rings on the 6th of Feb 2016. Person who assisted us it was Kgomotso, she was great!<br> <br> Kgomotso called a rude lady to assist her because the card declined due to limit, she needed her to void, so we can buy with diffetent card. <br> <br> She asked why dont we combine our money to be in the ONEBAcc. We told her she cant tell us how to manage our acc she must just void then we'll make a plan, she finally did that, while we were about to buy male ring, she told us barcode was not complete, we have to come back when her manager is back during the week, after some time she decided to sell male ring to us.<br> <br> We ask banking details so to tranfer money for female ring, she refused!! Saying they are using CAPITEC it wont appear immediately, we told her its okay, when it appear she can let us know.The following day we came with CASH and bought female ring, she said i should choose another ring the one i want it might not be resize bcs of the diamond it might be ruined, i said i wil need my R6000 if they wont do it, she asked why do i like huge ring bcs my fingers are small, she said i shud buy a band, i refuse. <br> her name is LINDIWE if not mistaken. I hated shoping there!<br> <br> <br> <br> <br> <br>
Good afternoon Bongi
Thank you for bringing this matter to our attention.
Please be advised that your complaint has been forwarded to a member of the field management team to handle.
You will be contacted soonest.
kind regards
Jewellery Customer Care
Good afternoon Bongi
Thank you for bringing this matter to our attention.
Please be advised that your complaint has been forwarded to a member of the field management team to handle.
You will be contacted soonest.
kind regards
Jewellery Customer Care
