Dont make me do your work for you

Gail at Head Office thanks for your help.<br> Midlands Mall after having asked you to order a watch strap for me on the 18th January, don't tell me on the 3 February (after I phoned you) that it WILL take between 4 to 8 weeks to arrive. This is TOTALLY unacceptable. I could import one in less time than that.<br> On going into the Branch today I was informed this was the case.<br> WRONG !!!!!!<br> I had already spoken to GAIL, as your 4 to 8 weeks just didn't sound correct.<br> There is indeed a strap available, which will be sent to yourselves price R 75 as per Gail.<br> The customer service at Midlands Mall branch leaves a lot to be desired, if you had bothered to follow up pick up a phone you would of got the same answer I got. And I would now have been a happy customer<br> <br> American Swiss customers shop with there feet<br>