AE
Angelique E

1 reviews | Active since Nov 2019

10 Mar 2025, 09:51

Dissapointing Service

American Swiss, Please advise what is the point of your portal for the approval of quotes if it doesn't convey to the warehouse or store. I receive a call 10 days after I approved the quote via the portal to find out if I am going ahead so I waisted 10 days relying on your useless portal. Totally unacceptable as I need my rings urgently and you are not reliable at all. ☹️

0
Replies (1)
American Swiss
American Swiss's reply10 Mar 2025, 10:47
Official
Good Day Angelique 

Your complaint is noted. 

The matter has been logged and referred to our field management team. 

Your reference number is CS-***

You will be contacted directly
 
Regards 
American Swiss