1 reviews | Active since May 2017
Dissapoinment with 21st birthday order
<p>American Swiss does not live up to their promises of their 20days deliveries. I ordered a name chain for my daughter to give on her 21st birthday.</p> <p>They never phoned to give any feedback and i placed the order on th 3rd April 2017 up till today the 5th May 2017 not a phone call. The 20 days have passed and my daughter did not get her gift. <br />What a dissapointment this store is.</p> <p>I do not think I will ever shop there and i will definetly advice all my family and friends not to shop there.</p>
Good afternoon Zelda
Thank you for taking the time to report your experience. Your comments have been received by our Customer Care Team and will be escalated to the field management team. We would like to confirm that a representative of the field management team will be in contact with you directly to ensure that the matter is addressed.
Kind regards
Jewellery Customer Care
Good afternoon Zelda
Thank you for taking the time to report your experience. Your comments have been received by our Customer Care Team and will be escalated to the field management team. We would like to confirm that a representative of the field management team will be in contact with you directly to ensure that the matter is addressed.
Kind regards
Jewellery Customer Care