CW
Cass W
1 reviews | Active since Jan 2025
30 Jan 2025, 10:37
Disrespectful and Dismissive Management at American Swiss Paarl
Disappointing experience with American Swiss in Paarl Mall! App**** for a job and was met with unprofessionalism and rudeness from the manager. From not being able to submit my CV in person because they weren't organized, to being told to "calm down and breathe" when I followed up on my application, it was a total letdown. Not the kind of treatment you expect from a reputable company. Hopefully they'll take steps to improve their customer service and hiring process #disappointed #jobsearch #americanswiss"
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Replies (2)
American Swiss's replyOfficial
30 Jan 2025, 16:59Good day Cass
I trust you are well.
We do apologize for the experience you had in one of our stores. I can guarantee that this is not the kind of customer services we aim to serve.
Your complaint will be forwarded to the parties involved.
Thank you for bringing this to our attention.
Kind regards
American Swiss team.
I trust you are well.
We do apologize for the experience you had in one of our stores. I can guarantee that this is not the kind of customer services we aim to serve.
Your complaint will be forwarded to the parties involved.
Thank you for bringing this to our attention.
Kind regards
American Swiss team.
American Swiss's reply30 Jan 2025, 16:59
Official
Good day Cass
I trust you are well.
We do apologize for the experience you had in one of our stores. I can guarantee that this is not the kind of customer services we aim to serve.
Your complaint will be forwarded to the parties involved.
Thank you for bringing this to our attention.
Kind regards
American Swiss team.
I trust you are well.
We do apologize for the experience you had in one of our stores. I can guarantee that this is not the kind of customer services we aim to serve.
Your complaint will be forwarded to the parties involved.
Thank you for bringing this to our attention.
Kind regards
American Swiss team.
CW
Cass W's updateReviewer Update
30 Jan 2025, 17:34To correct your misunderstanding, I am not a customer. I am an applicant for a advertised job post from Paarl Mall.
CW
Cass W's update30 Jan 2025, 17:34
Reviewer Update
To correct your misunderstanding, I am not a customer. I am an applicant for a advertised job post from Paarl Mall.