Disgusting attitude and the worst possible service one could imagine.

On the 2nd of December 2017, my fiance and I did some pre-Christmas shopping, my first choice was to go to American Swiss at Centurion mall as I have always received great customer service from all the Amrciacn Swiss' I have been to but for some or other reason it is the complete opposite at the store in Centurion Mall. The sales consultant who helped us name is Sibusiso and he was rude and barely even spoke to us. We first had to ask him for help because he was just standing around the store doing nothing and chose to ignore us when we finally got his attention I had already seen what I wanted and pointed it out to him, he took the item out, let me take a closer look at it and I decided I like the item and that we will be purchasing it, I then asked if they would resize it for me and he nodded his head. At this point, I'm annoyed with him because he still has not said a word to us and he made me feel like a nuisance so I stepped away and sat on one of the chairs that they have on the sales floor as I was tired and I'm highly pregnant, my fiance was still looking around and found something he liked so he asked Sibusiso to open the cabinet it was in so that he could take a closer look at it to which Sibusiso rolled his eyes, sighed and then opened the cabinet. I looked away and kept my calm, my fiance could then see that I was annoyed so we decided to pay for the item that I liked and get my ring size so that American Swiss can resize it. While we were paying for the ring Sibusiso the rolled his eyes once again and clicked his tongue for no apparent reason, we finally paid for the ring and thought it was over but it wasn't, after paying we stood at the till for 20 mins waiting for him to get my ring size at this point still not saying a word to us. He took my finger measurement after the 20 mins and didn't bother to tell us how long it would take more or less, he simply told my fiance not asked him but told him to write down his number and they would call when it was ready. Now look I too work in client care and I know how these things work and it's definitely not the way Sibusiso portrayed himself on Saturday afternoon. American Swiss needs to double check who they allow to drag their name through the mud because I can promise you that I will never set foot in any of their stores again and nor will anyone I know because I will not allow them to go through what I had to go through. It was disgusting and should've never happened!!!!!