Disappointing wedding ring

<p>I purchased my wedding ring from American Swiss in May 2015. Since then the diamonds have fell off multiple times. I was told it was due to resizing the ring. It was sent in 3 times before it was replaced.</p> <p> </p> <p>The new ring was purchased in July 2016. This one was not resized. Surprisingly I didn't wear the ring since I was too scared of any diamonds falling out. Early February 2017 I opened it to check if the diamonds are still all there. To my disappointment there was one missing on the outer side.</p> <p> </p> <p>I took the ring to The Glen branch where I was rudely spoken to and argued with by the manager of the store. She blatantly did not consider my feelings when speaking since this is my wedding ring. I left and decided to take it to the Eastgate branch which is much closer to me. </p> <p> </p> <p>Theres a really sweet guy, Sba, who assisted me. He said that I had to send it in for repairs. I explained to him that its of no use but eventually I let him book it in. The quote is almost R800 of which I do not have to just throw around. American Swiss clearly makes weak products for this to be happening the second time to a ring that has not even be resized or worn. I am utterly disappointed and await feedback from American Swiss via this website.</p> <p> </p> <p> </p>