1 reviews | Active since Jun 2016
Disappointed its a word
<p>My husband went to the carnival all branch on the 12th of May 2016, to order a name pendant for y birthday and was told that they order should be ready in 14 working days.</p> <p>TODAY BEING THE 14TH OF JUNE 2016, WE STILL HAVE NOT RECEIVED OUR ORDER. A MONTH AND TWO DAYS LATER. ( 23 WORKING DAYS LATER).</p> <p>MY HUSBAND HAS CALLED EVERY SECOND DAY TO SEE HOW FAR IS HE ORDER WAS ONLY TO BE TOLD HE WOULD BE CALLED BACK AS THEY NEEDED TO TRACK BACK THE ORDER, HE WAS NEVER CALLED BACK.</p> <p>WE NORMALLY BUY OUR GIFTS AMERICAN SWISS BUT AFTER THE SERVICE WE HAVE JUST RECEIVED FROM THEIR CXARNIVAL MALL BRANCK THEY WILL NEVER BEEN SEEING US AGAIN IN THEIR STORE OR ANY OTHER AMERICAN SWISS FOR THAT MATTER.</p> <p> </p> <p>I HONESTLY SUGGEST THIS BRAND GETS A MANAGER IN THAT STORE QUICKLY OTHERWISE THEY WILL BE USOING ALOT MORE CLIENTS THEN MY HUSBAND AND MYSELF.</p> <p> </p>
Good afternoon Nathalye
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be forwarded to the Field management team.
You will be contacted soonest.
kind regards
Jewellery Customer Care
Good afternoon Nathalye
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be forwarded to the Field management team.
You will be contacted soonest.
kind regards
Jewellery Customer Care
