KM
Keatlegile M
1 reviews | Active since Jan 2025
04 May 2025, 14:17
Diamond stones falling off
I am so disappointed and hurt with American Swiss rings! I purchased my wedding ring at Centurion mall and wore it from September 2024 to date and now as I speak two stones already fell off. It is surprising because each time I do c****s I take it out. I am so disappointed and angry, because I liked the ring so much, it was so expensive and I wasn't expecting it to be needing repairs so soon. Never again😣😞 The warranty period needs to be extended because they are not selling quality.
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Replies (1)American Swiss's replyOfficial
05 May 2025, 10:45Good Day Keatlegile
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***
You will be contacted directly
Regards
American Swiss
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***
You will be contacted directly
Regards
American Swiss
American Swiss's reply05 May 2025, 10:45
Official
Good Day Keatlegile
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***
You will be contacted directly
Regards
American Swiss
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***
You will be contacted directly
Regards
American Swiss
