KM
Keatlegile M

1 reviews | Active since Jan 2025

04 May 2025, 14:17

Diamond stones falling off

I am so disappointed and hurt with American Swiss rings! I purchased my wedding ring at Centurion mall and wore it from September 2024 to date and now as I speak two stones already fell off. It is surprising because each time I do c****s I take it out. I am so disappointed and angry, because I liked the ring so much, it was so expensive and I wasn't expecting it to be needing repairs so soon. Never again😣😞 The warranty period needs to be extended because they are not selling quality.

0
Replies (1)
American Swiss
American Swiss's reply05 May 2025, 10:45
Official
Good Day Keatlegile 

Your complaint is noted. 

The matter has been logged and referred to our field management team. 

Your reference number is CS-***

You will be contacted directly 

Regards 
American Swiss