1 reviews | Active since Aug 2016
Denied to pay the price i saw
I am extremely disappointed by the service I have received in American Swiss Bela bela , I have went to the shop sometime in the week to check on their prices , I spoke to one of the lady and she advised me that all the rings that are highlighted in red are on special, I then returned to the store after 3 days I then chose the ring I saw the last time I was in the store ! Only to find out from the manager that I am not going to get it with the price I saw when i was in the store , I managed to take a picture from the window before I entered the store, when I entered the store I asked to take a picture she refused! I was told to do whatever I can she’s not going to give me with the price I saw ! Mind you I traveled over 100km to be denied to buy from TFG I am deeply disappointed by the way I was treated ! My rights were violated! The white lady who was infront of me asked to take a picture and she was allowed to , ist because I am a man? Or ist because I am black ?
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care
