MS
Mmabeta S
1 reviews | Active since May 2021
07 Jul 2021, 11:18
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I bought a wedding ring last week Monday, it was bit bigger. They offered to have it resized for me, which I thought was complimentary with the purchase. Yesterday I went to collect it, was told to pay repair fee R599 ?, OK. Then the ring is still big, I was told to pay again if I want to resize again. How do I pay for their mistake....
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American Swiss's replyOfficial
12 Jul 2021, 12:41Good afternoon Mmabeta
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care
American Swiss's reply12 Jul 2021, 12:41
Official
Good afternoon Mmabeta
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care