Damaged good s

<div>I bought a ring at American swiss, two weeks later it was damage,I took the ring back, and they promise to give me another one and I receive a cal to come and collect when I get there it was also damage,they said they will get me a new one I must just keep the voucher for now when the ring come back they will let me know , yesterday day I visited the branch but they told me that because they is a price hike they can help,iam so disappoint Ed ,I will like to take this further because vof the bad services I received</div>