1 reviews | Active since Apr 2015
cz missing
I purchased a ring on the 27th of feb this year,2 weeks later a stone fell out so i returned it on the 16th of this month. They told me that i can collect on Tuesday so I collected the ring on Wednesday.<br> <br> When i got ther Siya told me that he has been trying to phone me but no answer (dont understand that coz i didnt have any missed calls on my phone). <br> <br> Anycase he then said my stone is replaced and i have to pay R330!!!!<br> <br> What the hell according to the CPA within 6 months they have to repair,replace or refund. I dont want my money back but there is no way in hell that i will pay for that stone.<br> <br> I am demanding a refund or I will take this further.<br> <br> Dalene
Good morning Dalene
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be forwarded to a member of the management team to handle.
You will be contacted shortly.
kind regards
Customer Care Jewellery
Best regards,
Good morning Dalene
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be forwarded to a member of the management team to handle.
You will be contacted shortly.
kind regards
Customer Care Jewellery
Best regards,
