CM
Cyril M

1 reviews | Active since Jan 2014

30 Apr 2018, 12:02

cellphone insurance claim

Hello Peter i have made a cellphone insurance claim with American Swiss on the 9th of April 2018 and all documents required were submitted to them to my surprise on the 30th of April 2018 i have received the sms from them saying there are documents which are required which I was not advised about them when i was making a claim which i view this as unfair and being undermined and see this company as inconsiderate where as i have never missed any payment on my side for almost 3 years Please i need your intervention

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Replies (1)
American Swiss
American Swiss's reply02 May 2018, 07:59
Official

Hi Cyril,

We are in receipt of your complaint which has now been escalated to the Field Manager to make contact with you to resolve this matter.

Your ***

Regards,

The American Swiss Team