Cash Refund.

Hi, I bought a ring for R3299 on Saturday 5th September at Soshanguve Crossing, Dineo was the cashier who helped make payment via a card. I then decided to return the ring for personal reasons on the SAME DAY and then Kim advised that she cannot refund cash back to my account but rather she will give me cash. So I did not want to carry cash around and explained that EFT refunds can be done as all stores actually refund you the way you paid them. Kim was willing to help and she phoned around to ask, and someone gave her instructions on how to refund the money back which helped. <br> <br> I was given a Cash Refund Slip. In my past experience with EFT refunds it takes few hours for the money to be refunded but in this case it has taken a while, 2days today (7 September 2015) . I tried phoning the Customer care but the voice prompt wants me to enter account number (which I obviously do not have as i paid via card not on account). <br> <br> I phoned Kim at the store and she said she will find out for me what is happening but I need someone who understands this things to please tell us what is happening. <br> <br> Regards