Canal Walk American Swiss Dispute

<p>Hi, we went into the Canal Walk branch of American Swiss to purchase an 18 carat gold ring which had to be altered and we (according to the manager) were given (not in error) an estimation which would apply to a 9 carat gold ring. Since the store does not give quotations on alterations but get them from an external jeweler they refuse to take responsibility for creating a false impression with us as the clients. We are aggrieved by this and are also of the view that we shouldn't be paying for the errors of American Swiss employees. Their contact details: ********** 070 email adress: ********** za</p>