1 reviews | Active since Jan 2017

22 Jan 2017, 00:33

buy one get one free

<p>I'm utterly disgusting by your forest hill staff they are rude and not helpful at all I went to buy watches that are currently on promotion and I wanted to buy two that are the same price and I was told that it's not possible which I fail to understand because at sterns which is your shop as well they did not have a problem with that. Now tell me if the watches left on promotion are all the same price what happens then? I don't see anything funny when your incompitent staff laugh when they treat one of your customers like trash for asking questions so I will return all my watches and make sure I don't set foot in any of the TFG STORES again. plus I'm stuck with a watch that I don't like which I was forced to take.</p>

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Replies (1)
American Swiss
American Swiss's reply22 Jan 2017, 12:25
Official

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The American Swiss team