MS
Mafedi S

1 reviews | Active since Mar 2009

16 Feb 2017, 11:52

Broken Goods

<p>I bought a ring for my wedding from the American Swiss at The Grove in East PTA. collected them end of Nov 2016, then took mine in for resizing and collected it on the 7th Dec. Since then at has broke 2 times at the same place around the resize area. 2 months of using the ring and it has broken 2 times, my father's 40 years ring not even once. This is terrible, I want a new ring or my R4000 bac****</p>

0
Replies (1)
American Swiss
American Swiss's reply16 Feb 2017, 12:07
Official

Good afternoon Mafedi

Thank you for bringing this matter to our attention.

Your complaint will be forwarded to the field management team.

You will be contacted soonest.
Kind regards
Jewellery Customer Care