HT
Hlengiwe T
1 reviews | Active since Mar 2025
07 Mar 2025, 16:08
Broken earing
Good afternoon
I bought a pair of earrings in June 11 2024 @ American Swiss Newcastle Mall for R1825 on the 25 of February 2025 one earing broke when I took it back to the shop they told me that they will send it for repair and I will pay for it, its not even a year and I am not wearing the earing every day how can I pay for something that just broke within few times of wearing it and today they called me letting me know that the couldn't fix the earing and I really dont understand how come they can't fix it and what am I supposed to do now
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Replies (1)American Swiss's replyOfficial
10 Mar 2025, 10:34Good Day Hlengiwe
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***
You will be contacted directly
Regards
American Swiss
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***
You will be contacted directly
Regards
American Swiss
American Swiss's reply10 Mar 2025, 10:34
Official
Good Day Hlengiwe
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***
You will be contacted directly
Regards
American Swiss
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***
You will be contacted directly
Regards
American Swiss
