CK
Chana K

1 reviews | Active since Jul 2015

21 Feb 2016, 09:46

Broken bravelet

My husband bought me a bracelet 9 months ago. About a week ago it snapped in half. American Swiss won't do anything because there is only a six month guarantee. He paid good money for it. How can a bracelet snap in half in 9 months??? I'm shocked and highly disappointed. Be sure neither me or my friends are returning. No point wasting money on your terrible quality with terrible service!! Highly disappointed

0
Replies (1)
American Swiss
American Swiss's reply21 Feb 2016, 10:05
Official
Hello Chanikaz,

We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers! We've passed your details on to the manager who will be in touch with you directly to sort this out.

Thanks,
The American Swiss team