1 reviews | Active since Feb 2016
BRAND NEW CELLPHONE DEAD IN LESS THAN A MONTH
On the 05/11/2015 i bought cash a brand new phone from american swiss in randburg square and it died in less than a month and no one is willing to take rensponsibility . i used the fone for only just a month an a half and all of a sudden i was getting a no service error on the phone . took it back to american swiiss but the staff there is just so unhelpfull and they just dont care . they took it and said they were going to book it in at samsung for free and the phone has a 2 year warranty but to my suprised on the 12/02/2016 i received an sms from mtn with a quaotation of R2235.40+ R330.00 Service fee of wich im not prepared to pay its either they fix my phone or they give me my money back because this is a total ripp off , im a very unhappy and dissatisfied customer and i dont see myself recommending anerican swiss randburg square to any one and i want this matter resolved as soon as possible because i cant stay another month without a phone .
Good morning Mbali
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be forwarded to a member of the field management team.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Good morning Mbali
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be forwarded to a member of the field management team.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
