MK
Moroesi K

1 reviews | Active since Aug 2011

15 Jul 2015, 20:00

Best Customer Service

It was really a wonderful experience visiting your store at The Glen Branch and interacting with one of your Sales Consultants, Florence. I would like to extend my heartiest compliment to you her for conducting herself in such a professional manner. She greeted me with a smile and made me feel like a valued customer. She gave me appropriate recommendations on my purchase and that helped me to make a genuine purchase decision. I am sure that each and every client that has interacted with her must be having the same experience just like me.<br> Her professional attitude of dealing with customers deserves an appreciation. I work in a mall with an American Swiss and I refuse to visit that branch since their staff is cold and unwelcoming. Hence I always choose The Glen Branch.<br> I once again would like to thank her for giving me such a wonderful customer service experience and I wish that she maintains attitude and share her mannerism with her colleagues.<br> <br>

0
Replies (1)
American Swiss
American Swiss's reply16 Jul 2015, 08:40
Official
Hello moroesikh,

Good morning Moroesi
We welcome feedback from our Customers, even more so when it is positive feedback.
We will be sure to forward your message to the management team and more importantly to Florence at The Glen store.
Thank you for taking the time to post your message.
We look forward to seeing you in our stores again soon.
Kind regards
Customer Care Jewellery