LM
LESINDA M
1 reviews | Active since Jan 2015
09 Feb 2022, 15:04
Bad service
American Swiss has very bad customer care service. How do you expect me to pay for an item which was never delivered. I did online shopping on 29 November 2021 and were supposed to collect 03 December 2021. Upon my arrival there was no parcel. Store call online department which they said they'll come back to me. I've called several times myself but no proper feedback. Now they expect me to pay for something which I haven't received yet. It's almost 3months ago and no feedback. What is so difficult to track a parcel and how was it delivered if I'm the only one with the OTP pin
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Replies (2)
American Swiss's replyOfficial
09 Feb 2022, 17:14Good afternoon Lesinda
Your complaint is noted and will be addressed by the relevant department.
Kind regards
Jewellery Customer care
Your complaint is noted and will be addressed by the relevant department.
Kind regards
Jewellery Customer care
American Swiss's reply09 Feb 2022, 17:14
Official
Good afternoon Lesinda
Your complaint is noted and will be addressed by the relevant department.
Kind regards
Jewellery Customer care
Your complaint is noted and will be addressed by the relevant department.
Kind regards
Jewellery Customer care
LM
LESINDA M's updateReviewer Update
09 Feb 2022, 22:28How many times have I heard that. Then you expect people to be satisfied??
LM
LESINDA M's update09 Feb 2022, 22:28
Reviewer Update
How many times have I heard that. Then you expect people to be satisfied??