RM
Rirhandzu M

1 reviews | Active since Sept 2019

05 Oct 2022, 16:08

Bad service

Went to buy my husband a birthday present. A watch. I asked her (Themby) to wrap it and she said she didnt have. When i requested that she makes a plan. Her responce was i can just refund you. That is a bit extreme if you are dealing with customers. I had to go elsewhere to look for a watch

0
Replies (1)
American Swiss
American Swiss's reply05 Oct 2022, 16:24
Official
Good afternoon Rirhandzu

We hereby confirm that your complaint is noted and will be forwarded to the field management team to address.

You will be contacted soonest.

Kind regards
Jewellery Customer Care