Bad Quality Tempo Watch

My partner purchased a Tempo watch for me from American Swiss in Pietermaritzburg, for my birthday in March 2019. Shortly after that, we had to take the watch in to have the clasp tightened as it was loose and kept falling off. We also mentioned at the time that one of the pins in the metal strap kept coming out slightly so the lady at American Swiss advised she would turn the pin around which should stop that from happening. A few months after, the clasp on the strap broke off completely, it was a clean break which didnt make sense. This wasnt covered by warranty as it was more than 6 months after purchase so we had to pay for the clasp to be replaced, I once again complained that the pin on the one side of the strap keeps coming out a bit but was ignored. I got the watch back and then a few months later it had to be sent in again because the pin on the metal strap was coming out completely so the watch was now falling off. Again, this is not covered by warranty therefore i had to pay for it. The watch had to be sent away for the pin to be replaced and this was just before lockdown, so it took me quite a while to collect the watch from American Swiss as I am considered vulnerable to the covid virus so i was hesitant to go in and collect. The lady that helped me when I collected the watch seemed to be a bit irritated with me that it took me so long to collect it. The watch is how beginning to show signs of discoloration on the strap and the battery seems to be failing as I keep having to reset the time to the correct time. I'm so sick and tired of having to keep taking this watch in and spending money on having it fixed constantly. I would be happy if I never have to walk into another American Swiss shop again in my life because clearly the quality of their products is not what it used to be.