TM
Teboho M

1 reviews | Active since Jun 2011

12 Dec 2016, 16:16

Bad Quality Product

<p>We bought rings from American Swiss Southgate on the 26 November. They where taken to be resized and we only got them back on the 03 December. We only had the rings for a week and already they look like we had them for a year. My ring came back with scatches on the one side from being resized and the colour of the ring has also changed from being silver to looking like it has traces of bronce. My husbands ring looks like he had it for over two years. I am not happy with the quiality. We would like a full refund or an exchange for another item. </p>

0
Replies (1)
American Swiss
American Swiss's reply12 Dec 2016, 17:20
Official

Good afternoon Teboho

Thank you for bringing this matter to our attention.

Your complaint will be forwarded to the field management team.

You will be contacted soonest.


Kind regards
Jewellery Customer Care