Bad quality
My fiancé bought my engagement ring at American Swizz, we are highly disappointed in their quality as he specifically made sure to buy a diamond ring instead of a cheaper stone as our plan is to just add a band to it when we get married. it took him ages to save up for this ring ,and It hasn't even been 4months since wearing the ring and one of the diamonds have already popped out.
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American Swiss's replyOfficial
13 Apr 2021, 18:51Good day Caryn,
Thank you for bringing this to our attention.
We are disappointed that you have had this experience.
The complaint has been logged and escalated to the Field Manager to contact you.
Your reference: CS-309719
Regards,
The American Swiss Team
Thank you for bringing this to our attention.
We are disappointed that you have had this experience.
The complaint has been logged and escalated to the Field Manager to contact you.
Your reference: CS-309719
Regards,
The American Swiss Team
American Swiss's reply13 Apr 2021, 18:51
Official
Good day Caryn,
Thank you for bringing this to our attention.
We are disappointed that you have had this experience.
The complaint has been logged and escalated to the Field Manager to contact you.
Your reference: CS-309719
Regards,
The American Swiss Team
Thank you for bringing this to our attention.
We are disappointed that you have had this experience.
The complaint has been logged and escalated to the Field Manager to contact you.
Your reference: CS-309719
Regards,
The American Swiss Team