PP
Patricia P

1 reviews | Active since Jan 2017

20 Apr 2022, 12:34

Bad quality

Not happy with the quality of their gold jewellery got a gold ring the it’s already changing colour wish could have opted for white gold or gone else where, I got in March 2022 it’s only the 20 April it’s Turing brown under the stone

0
Replies (2)
American Swiss
American Swiss's reply20 Apr 2022, 14:40
Official
Good afternoon Patricia

Your complaint is noted and will be forwarded to the relevant field team to address.

Kindly advise as to which store you are dealing with.

We await your response.

Kind Regards
Jewellery Customer Care.
American Swiss
American Swiss's reply21 Apr 2022, 13:13
Official
HI Patricia 
Thank you for your response.
This matter has been referred to the field team to address.
Kind regards
Gail