Bad Customer Service at American Swiss Gables

when i entered the store, i found one shop assistant and when i went to her to ask for help her cellphone rang then she went to the back office asking the other assistant to come help...the second assistant did come and she grumbled that she was due for lunch but decided to help me anyway..whilst we were looking at the jewelry, the store supervisor came in and started asking the assistant about administration related issues..they were receiving their pay slips on that day. i had to wait whilst the 2 dialogue about the payslips. then other people from the other stores which are under the foschini group came in to fetch their payslips. i still had to wait until they finished.<br> this had been the second time happening. the people are not willing to go an extra mile giving service. for example if you want something in a catalogue and it is not in store they simply tell you they don't have it. they also tend to be unfriendly and not forthcoming. disinterested in their jobs