Ayrton from American Swiss Gate gate

I have been a client of TFG for almost two years if not more but my recent experience with American Swiss Gate gate is pathetic. I have an issue with tempo watches, which I had to return twice due to it's common belt. Because of their terrible customer service, on 1st February 2024, I paid up my account, and closed the card helped by Ayrton, who works then. Had an issue with at the shop today (17/02/2024), the card was not closed. Mr Ayrton, just said to me he is not custom service. The gentle has not respect for black customers. The guy has poor client service, he needs to trained on how to respect clients regardless of race and gender.