Awards Card

I went to American Swiss branch in Festival Mall on Sunday 13 December to purchase a gift set. While the gift set was being obtained at the back, I was browsing around in the shop. I saw the adverti*****t about spending a certain amount and then getting a certain ?mount off your next shop. Since the gift set was for R1299, I would be eligible for R100 off my next shop. So I asked the sales lady about this offer and she said that it's for reward card members. So I asked to be given this card in order to qualify for this reward. I was told that the till/system is closed and I can get it upon my return on 18 December when I collect my custom sized ring. I then asked if the amount will be loaded on the card as it is the reason I want it. They said no, it will be done only on my next shop over the specified amount. The more I demanded the card there and then in order to qualify now, the more they refused. This is unacceptable! I am a paying customer and demand this R100 discount on my next shop. As I have spent the amount required to qualify for this discount. Its not my fault that it was home time and for this reas in they refused to assist me with obtaining the reward card.