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Fatwah B

1 reviews | Active since Jun 2020

21 Oct 2020, 12:28

Asj longbeach mall

To whom it may concern.

I am so disgusted and disappointed in the Service I've been and currently been receiving. My husband handed in hes iPhone 6s at American swiss longbeach mall in February 2020...only for it to be booked in in July 2020. I've been there every week since...travel only for that purpose and calling every week once or twice for feedback and up until now I have not gotten anything back. It's the 3rd or 4th repair back to back and was promised it would be credited if the device gives anymore problems...I kept asking and even called the area manager 4 months ago myself but still nothing. I want the credit back for the device..I'm so sick of hearing stories or nothing at all..my husband never even had a chance to use the device properly

Please sort this out for me

F de Bruyn ***

0
Replies (2)
American Swiss
American Swiss's reply21 Oct 2020, 12:37
Official
Good afternoon Fatwah

Your complaint has been noted and will be forwarded to the field management team to address.

You will be contacted soonest.

Kind regards

Jewellery Customer Care
American Swiss
American Swiss's reply21 Oct 2020, 12:41
Official

Good afternoon Fatwah

Kindly provide us with your contact number

Kind Regards

Jewellery Customer Care