KO
Karen O
1 reviews | Active since Nov 2024
29 Nov 2024, 22:14
AS Zevenwacht
Pathetic client service received at AS Zevenwacht two days in a row!! Yesterday I stopped by to get gift for my husband. I needed some assistance. I stood in the store for almost 15min with no one even attempting to ask me if they could assist. I gave them the benefit of the doubt and returned today. Four staff members were huddled around a cellphone. One staff member was assisting a customer with a payment. The staff member that was busy called out that there is a customer, referring to me. The huddled group went on to massage each other's shoulders amongst other things. Really pathetic customer service!!
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Replies (1)American Swiss's replyOfficial
02 Dec 2024, 10:27Good Day Karen
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***
You will be contacted directly
Regards
American Swiss team
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***
You will be contacted directly
Regards
American Swiss team
American Swiss's reply02 Dec 2024, 10:27
Official
Good Day Karen
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***
You will be contacted directly
Regards
American Swiss team
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***
You will be contacted directly
Regards
American Swiss team
