KO
Karen O

1 reviews | Active since Nov 2024

29 Nov 2024, 22:14

AS Zevenwacht

Pathetic client service received at AS Zevenwacht two days in a row!! Yesterday I stopped by to get gift for my husband. I needed some assistance. I stood in the store for almost 15min with no one even attempting to ask me if they could assist. I gave them the benefit of the doubt and returned today. Four staff members were huddled around a cellphone. One staff member was assisting a customer with a payment. The staff member that was busy called out that there is a customer, referring to me. The huddled group went on to massage each other's shoulders amongst other things. Really pathetic customer service!!

0
Replies (1)
American Swiss
American Swiss's reply02 Dec 2024, 10:27
Official
Good Day Karen 

Your complaint is noted. 

The matter has been logged and referred to our field management team. 

Your reference number is CS-*** 

You will be contacted directly
 
Regards 

American Swiss team