LC
Lee C

1 reviews | Active since Mar 2017

11 May 2025, 15:42

American Swiss... terrible customer service!

My daughter bought a watch from American Swiss. A month later the strap started coming apart. She took it in to be repaired to the shop in Greenstone where she bought it. It is now over 10 weeks later and it has nt yet arrived back in the shop. Terrible customer service!

0
Replies (1)
American Swiss
American Swiss's reply12 May 2025, 13:15
Official
Good Day Lee

Your complaint is noted. 

The matter has been logged and referred to our field management team. 

Your reference number is  CS-*** 

You will be contacted directly 

Regards 

American Swiss Team