KG
Khanyisile G
1 reviews | Active since Aug 2024
26 Aug 2024, 16:25
American swiss Tempo watch is not good quality
I bought a Tempo watch on the 24/06/2024 at American swiss Ballito junction mall and I have used it for only July and August but it’s already have rust and in the middle of the watch braces the rose gold color is worn out.
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Replies (2)
American Swiss's replyOfficial
04 Sept 2024, 10:04Good Day Khanyisile
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly
Regards
American Swiss
You will be contacted directly
Regards
American Swiss
American Swiss's reply04 Sept 2024, 10:04
Official
Good Day Khanyisile
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly
Regards
American Swiss
You will be contacted directly
Regards
American Swiss
KG
Khanyisile G's updateReviewer Update
11 Feb 2025, 17:44Good afternoon
I guess i just have a bad luck with American Swiss.
Last year in November there was a buy 1, get 1 free special and i bought 2 Minx watches for me and a friend. The watch stopped working on the 25th January 2025. I went to report the matter at American Swiss Stanger where i bought the watch on the 28 January 2025 and they toom the watch details, the lady that was helping me said it will take about 4 working days for them to replace the watch so i must return home with the one that’s not working. Till today I haven’t received any call from them.
I guess i just have a bad luck with American Swiss.
Last year in November there was a buy 1, get 1 free special and i bought 2 Minx watches for me and a friend. The watch stopped working on the 25th January 2025. I went to report the matter at American Swiss Stanger where i bought the watch on the 28 January 2025 and they toom the watch details, the lady that was helping me said it will take about 4 working days for them to replace the watch so i must return home with the one that’s not working. Till today I haven’t received any call from them.
KG
Khanyisile G's update11 Feb 2025, 17:44
Reviewer Update
Good afternoon
I guess i just have a bad luck with American Swiss.
Last year in November there was a buy 1, get 1 free special and i bought 2 Minx watches for me and a friend. The watch stopped working on the 25th January 2025. I went to report the matter at American Swiss Stanger where i bought the watch on the 28 January 2025 and they toom the watch details, the lady that was helping me said it will take about 4 working days for them to replace the watch so i must return home with the one that’s not working. Till today I haven’t received any call from them.
I guess i just have a bad luck with American Swiss.
Last year in November there was a buy 1, get 1 free special and i bought 2 Minx watches for me and a friend. The watch stopped working on the 25th January 2025. I went to report the matter at American Swiss Stanger where i bought the watch on the 28 January 2025 and they toom the watch details, the lady that was helping me said it will take about 4 working days for them to replace the watch so i must return home with the one that’s not working. Till today I haven’t received any call from them.