OB
Olaf B
1 reviews | Active since Feb 2016
19 Feb 2016, 10:29
American Swiss Service The Grove is very bad
Employees at American Swiss The Grove is very unfriendly and don't really know what they are doing. I bought a bracelet for my girlfriend there, and it was too big. So I took it to them to remove some links. They said they could not assist me and sent me to their competition next door \Roma\" which charged me R180 just to remove some links? in my opinion American Swiss should have done it for free. If this is the way they conduct business, I will never support them again!"
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American Swiss's replyOfficial
19 Feb 2016, 10:58Hello @golfguy72@,
Good morning Olaf
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be forwarded to a member of
the field management team.
You will be contacted soonest.
Kind regards
Jewelry Customer Care
Good morning Olaf
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be forwarded to a member of
the field management team.
You will be contacted soonest.
Kind regards
Jewelry Customer Care
American Swiss's reply19 Feb 2016, 10:58
Official
Hello @golfguy72@,
Good morning Olaf
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be forwarded to a member of
the field management team.
You will be contacted soonest.
Kind regards
Jewelry Customer Care
Good morning Olaf
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be forwarded to a member of
the field management team.
You will be contacted soonest.
Kind regards
Jewelry Customer Care