vS
vanessa S
1 reviews | Active since Sept 2018
02 Dec 2020, 11:19
American Swiss Poor Customer Service
American Swiss Online has advertised several Michel Herbelin watches on the website. Each time you choose one a week later it is not available. I have chosen 4 different watches and each time an email was sent to say sorry it was not available. Why put an item on the website if it is not available. What kind of Customer service does American Swiss provide to their to their customers? Misleading customers is not right. If you dont have the item take it off. I have bought several items from them not online and i have never had a problem. I am really disappointed with their Customer service
Helpful (0)
Replies (1)0
Replies (1)American Swiss's replyOfficial
02 Dec 2020, 12:05HI Vanessa
We hereby confirm that your complaint is noted and will be forwarded to the relevant department to address.
Kind regards
Jewellery Customer Care
We hereby confirm that your complaint is noted and will be forwarded to the relevant department to address.
Kind regards
Jewellery Customer Care
American Swiss's reply02 Dec 2020, 12:05
Official
HI Vanessa
We hereby confirm that your complaint is noted and will be forwarded to the relevant department to address.
Kind regards
Jewellery Customer Care
We hereby confirm that your complaint is noted and will be forwarded to the relevant department to address.
Kind regards
Jewellery Customer Care
