SB
Suve B

1 reviews | Active since Jul 2024

09 Jul 2024, 13:05

American Swiss - Montana

Worst customer service ever. Bought a ring there, the stone was loose the moment I bought it. Took it back to fix it and some scratches on the ring, got the ring back and the stone was still loose. They told me I **** about the scratches, and that it wasn't the silver but my own doing.

0
Replies (1)
American Swiss
American Swiss's reply15 Jul 2024, 10:26
Official
Good Day Suve 

Your complaint is noted. 

The matter has been logged and referred to our field management team. 

Your reference number is CS-***.

You will be contacted directly
 
Regards 
American Swiss