TM
Thandi M

1 reviews | Active since Jan 2019

20 Jan 2019, 22:14

American Swiss Let down

On the 22 Oct 2018 took my watch in for repairs and was promised that it would take 4-8 weeks, I have been continously going to the store at the Goldfields mall but nothing is done or attempted to assist me all I’m told is that they will call me as soon as the watch arrives, in the meantime I’m paying for something I’m not even using.

0
Replies (1)
American Swiss
American Swiss's reply21 Jan 2019, 09:20
Official
Hi Thandi,

We are in receipt of your complaint which we have now escalated to the Field Manager to make contact with you within 24 - 48 hours.

Your ***

Regards,
Nabo