JJW
Jo-anna Johaida Windvogel
1 reviews | Active since Sept 2021
04 Sept 2021, 10:29
American swiss Juwelery is ****
My husband bought me a Cross Necklace at American Swiss in December 2019. The necklace broke so i took it off and it was in my cupboard for the past 2 years. So i then saw it oneday and think i looked at it decides to let it be fixed. When i lift the necklace up the diamond part came off and it looked more **** then anything even the chain itself look **** ****. I barely where it before it broke and of laying this happend but the worst part is the diamonds then got lose looks like cheap **** daimonds that was glued in the necklace.
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American Swiss's replyOfficial
07 Sept 2021, 16:42 Good afternoon Jo-Anna
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
American Swiss's reply07 Sept 2021, 16:42
Official
Good afternoon Jo-Anna
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care