TM
Tshidi M

1 reviews | Active since Jun 2019

04 Nov 2019, 13:46

American Swiss False Advertising

I have been looking for a ring for 3 months. Finally, I saw one that I like on American Swiss Website but it came as a set for R2210. The set is a female and male ring and watch. I sent through an online inquiry to American Swiss-Mall of Africa and they phone me back to say the set was available. I went to Mall of Africa. I got to the store and waited for 30 mins whiles they looked for items of the set and it was not busy. Only me and one other customer.

When it was time to pay they told me the price was not R2210 as per their website but R2299. I showed them the online site with the price which I had sent an inquiry from. I waited another 30 mins whilst they looked for prices and called their head office.

I was told their website was not updated. And paid R2299 cash

The only reason I paid is because I really wanted the product. But I am disappointed with the spending an hour in the store and paying extra amount due to false advertising.

0
Replies (0)