CvdM
Christelle van der Mescht
1 reviews | Active since Aug 2014
27 Apr 2015, 11:39
American Swiss does it again!!
This is the second time A.S messes up my watch repair.<br> After a bad past experience, I made sure this time to ask for a quote to replace a stone on my watch (which usually costs R80 with A.S's 40% markup). When collecting my watch, the price I had to pay was R280! A.S never phoned me with a quote and when I asked them why they just said \even if we ask for a quote S. BACHER never provides us with one". This is unacceptable"
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American Swiss's replyOfficial
27 Apr 2015, 12:17Hello Christelle1,
Thank you for bringing this to our attention. We are disappointed to hear about your frustration, and we have passed your feedback on to the relevant department. Someone will be in touch with you this week to assist.
Regards,
The American Swiss team
Thank you for bringing this to our attention. We are disappointed to hear about your frustration, and we have passed your feedback on to the relevant department. Someone will be in touch with you this week to assist.
Regards,
The American Swiss team
American Swiss's reply27 Apr 2015, 12:17
Official
Hello Christelle1,
Thank you for bringing this to our attention. We are disappointed to hear about your frustration, and we have passed your feedback on to the relevant department. Someone will be in touch with you this week to assist.
Regards,
The American Swiss team
Thank you for bringing this to our attention. We are disappointed to hear about your frustration, and we have passed your feedback on to the relevant department. Someone will be in touch with you this week to assist.
Regards,
The American Swiss team