American Swiss customer service none existent

Item: American Swiss
Rating: 1
Author: Felicia D

American Swiss customer service pathetic. I laid a complaint regarding an item pricing and was told someone will get back to me and still to date no response

Helpful (0)

Replies (3)

American Swiss's replyOfficial

07 Feb 2022, 14:53

Good afternoon Felicia

Kindly provide the following :

Which store are you dealing with?

Details of your complaint.

kind regards
Jewellery Customer Care

American Swiss's reply07 Feb 2022, 14:53

Official

Good afternoon Felicia

Kindly provide the following :

Which store are you dealing with?

Details of your complaint.

kind regards
Jewellery Customer Care

Felicia D's updateReviewer Update

07 Feb 2022, 15:05

Good day
It was an online pricing difference when I wanted to make a purchase on 24/01/22 . The case number I got was CS-591964 the online customer service team was supposed to get back to me

Felicia D's update07 Feb 2022, 15:05

Reviewer Update

Good day
It was an online pricing difference when I wanted to make a purchase on 24/01/22 . The case number I got was CS-591964 the online customer service team was supposed to get back to me

American Swiss's replyOfficial

07 Feb 2022, 15:55

Hello Felicia

We hereby confirm that the Customer care team has responded via email.

Kind regards
Jewellery Customer Care

American Swiss's reply07 Feb 2022, 15:55

Official

Hello Felicia

We hereby confirm that the Customer care team has responded via email.

Kind regards
Jewellery Customer Care