AM
Aubrey M

1 reviews | Active since Jan 2025

23 Jan 2025, 10:49

American swiss Clearwater mall I, Aubrey bought a wedding ring in November last and requested the ring to be resized , it was collected on the 26/11/2024 , because the wedding was on the 30/11/2024 , during that time I realized that it was too tired and a

American Swiss Clearwater mall I, Aubrey bought a wedding ring in November last and requested the ring to be resized , it was collected on the 26/11/2024 , because the wedding was on the 30/11/2024 , during that time I realized that it was too tired and almost cut off my finger , two days after the wedding I took back the ring to the store to be helped , the store manager told us that the ring had scratches without even seeing the ring, I explained my experience with the ring , the refused to help and insisted that they cannot help.

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Replies (1)
American Swiss
American Swiss's reply23 Jan 2025, 11:44
Official
Good Day  Aubrey 

Your complaint is noted. 

The matter has been logged and referred to our field management team. 

Your reference number is CS-***.

You will be contacted directly.

Regards 
American Swiss