1 reviews | Active since Apr 2024
American Swiss Cape Gate bad service.
American Swiss Cape Gate , one of the worst customer service I have experienced. As a regular customer at this store I have had the loveliest experience about a month ago with a lady that apparently no longer works there. That’s a shame , seeing the terrible service I’ve received a few days ago. As I enter the store a short girl and another lady standing, conversing,laughing no attention paid to the customers in store. I finally left annoyingly and decided to rather spend my money somewhere else. Not long after my daughter meets me and says there’s a big guy at American Swiss that constantly creeps her out , when assisting her he calls her pet names ,”my love” , “sweetheart” “skat” etc , asking her if she has a “boyfriend”. As a store assistant that is highly inappropriate behaviour. Not to speak about the ignorance of the two ladies chit chatting instead of assisting their customers. Also, as a jewellery store with that volume of music is astounding . That store will never see my money again. Absolute joke of a store.
Your complaint is noted.
The matter has been logged and referred to our field management team.
Regards
American Swiss
Your complaint is noted.
The matter has been logged and referred to our field management team.
Regards
American Swiss
