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traceyanne.lee traceyanne.lee

1 reviews | Active since May 2016

02 May 2016, 15:52

AMERICAN SWISS CANAL WALK

Iv just visited American Swiss store in Canal Walk..and most probably had one of the worst customer experiences I have had in a very long time. I am a bride to be and am searching for the perfect wedding ring with my fiance working abroad I am left to do most of the planning and purchasing..I was not greeted or acknowledged by any of your staff members I HAD to greet them..bcz i am dressed in shorts a tracksuit top and a peak cap..my loyalty is not worth even a recognition when walking around looking at potential purchases...THANX ALOT!!!!!!

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Replies (1)
American Swiss
American Swiss's reply03 May 2016, 07:52
Official

Good morning Tracey-Anne

Thank you for bringing this matter to our attention.

Please be advised that your complaint will be forwarded to a member of the field management team.

You will be contacted soonest.

kind regards

Jewellery Customer Care