NN
Nothando N
1 reviews | Active since May 2019
27 Jan 2021, 07:41
American Swiss Black Friday special 2020
I bought watches last year November 2020 on the Black Friday special online, in December the genuine leather started peeling off, i wrong an email to them telling them how disappointed I was, they said I must go to my nearest store to report it. I did as I was told, and they told me im going to pay for them to change the watch belts but the watch is not even 2 months old. Im really disappointed in their product quality.
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American Swiss's replyOfficial
02 Feb 2021, 13:48Good afternoon Nonthando
Your complaint is noted.
Kindly provide the following required information :
Your complaint is noted.
Kindly provide the following required information :
- which store are you dealing with?
- a suitable contact number.
We await your response.
Kind regards
Jewellery Customer Care
Kind regards
Jewellery Customer Care
American Swiss's reply02 Feb 2021, 13:48
Official
Good afternoon Nonthando
Your complaint is noted.
Kindly provide the following required information :
Your complaint is noted.
Kindly provide the following required information :
- which store are you dealing with?
- a suitable contact number.
We await your response.
Kind regards
Jewellery Customer Care
Kind regards
Jewellery Customer Care